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Alternate.nl

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Alternate.nl

Alternate.nl is van oudsher één van de grotere online leveranciers van computers, computercomponenten en multimediaproducten in Europa. In de loop van de jaren is het assortiment steeds verder uitgebreid met aanverwante producten als huishoudelektronica en gereedschappen. Tegenwoordig worden vanuit logistieke centra in Duitsland, Nederland en België alle landen in Europa beleverd, zowel rechtstreeks naar de eindgebruiker of als fulfilmentpartner voor andere verkopers. Alternate.nl is daarmee één van de meest succesvolle e-commerce ondernemingen in haar branche.

Sinds 1998 is Alternate.nl ook gevestigd in Ridderkerk, als zelfstandige aftakking van de Duitse moederorganisatie. Met 200 medewerkers en inmiddels 18 jaar ervaring is Alternate Nederland een vaste waarde in de online markt en nog steeds marktleider op het gebied van computer gerelateerde producten. Vanuit Nederland is in 2007 ook in België (Aartselaar) een vestiging gestart, met vergelijkbaar succes.

Feiten over Alternate.nl:
• Opgericht in 1992 in Duitsland
• Ruim 1.200 medewerkers
• Vestigingen in Duitsland, Nederland en België
• Webshops voor Duitsland, Nederland, België, Oostenrijk, Spanje, Polen, Frankrijk, Denemarken, Italië, Zwitserland en Groot-Brittannië
• Verzending van circa 10.000 pakketten per dag

Website

Alternate.nl

Categorieën

  • Outlet
  • Acties
  • Outlet
  • Hardware
  • Pc
  • Notebook
  • Gaming
  • TV & audio
  • Smartphone
  • Apple
  • Smart Home
  • Huishouden
  • Speelgoed
  • Gereedschap
  • Tuin
  • Barbecue
  • Outdoor
  • Camera
  • Software
  • Kantoorartikelen
  • Outlet

Merken

  • iPhone
  • Samsung
  • Xiaomi
  • Apple
  • GIGABYTE
  • Dell
  • Bosch
  • Princess
  • Playmobil
  • Lego
  • Hasbro

Betaalmethoden

  • Mastercard
  • Visa
  • iDeal
  • Afterpay
  • Paypal
  • Vooruit
  • Op rekening
  • Cadeaubonnen

Verzendkosten

De verzendkosten kunnen per bestelling verschillen, dit hangt namelijk af van het gewicht van het te verzenden pakket in combinatie met de grootte van de bestelling, het land van aflevering en de gekozen betaalwijze.

Verzending

ALTERNATE maakt gebruik van verschillende transporteurs om je bestelling op de beste wijze bij je af te leveren.
Hier vind je een overzicht van onze transporteurs en de verschillende bezorg mogelijkheden.

Standaard levering

Binnen Nederland leveren wij via de pakketdiensten van PostNL, DHL, DPD en Trunkrs. Bestel je op werkdagen voor 22.00 uur? Dan verzenden we jouw bestelling nog dezelfde dag! Dit is alleen geldig als al de artikelen in je bestelling de status ‘Direct Leverbaar’ hebben. Tijdens feestdagen gelden andere levertijden, deze kun je vinden bij de afwijkende levertijden op deze pagina.

PostNL afhaalpunt

Als je weinig thuis bent, kun je de bestelling laten bezorgen bij een PostNL afhaalpunt.

Avondlevering (€ 1,90 toeslag)

Desgewenst kunnen wij je bestelling de volgende werkdag ’s avonds tussen 17.00 uur en 22.00 uur bij je afleveren.
Voor deze verzendwijze maken wij gebruik van onze partners PostNL en Trunkrs. Avondlevering is alleen mogelijk op maandag t/m vrijdag.

PostNL Extra @ Home

Witgoed en televisies (groter dan 42 inch of zwaarder dan 30 kilo) welke de status ‘Direct Leverbaar’ hebben en op werkdagen voor 16:00 uur worden besteld, worden dezelfde dag nog verzonden met PostNL Extra@Home service.

UPS

Sommige van onze artikelen worden verzonden vanuit een extern magazijn. Vaak geldt hiervoor een levertermijn van 1-3 werkdagen. Voor deze artikelen kan er niet worden gekozen voor een afhaalpunt of avondlevering.

DHL

Alle zendingen vanaf 30 kilo worden op een pallet verzonden.

EPS

Buiten Nederland leveren wij via de pakketdienst van EPS.

Ruilen en retourneren

Kijk voor ruilen en retourneren op de website.

Bedrijfsgegevens

Naam ondernemer:ALTERNATE Computerversand Nederland C.V.
Handelend onder de naam/namen:ALTERNATE Nederland
Vestigingsadres:Marconiweg 1 
4691 SV Tholen
Telefoonnummer31 (0)88 544 45 55
Bereikbaarheid:Van maandag t/m vrijdag vanaf 09.00 uur tot 18.00 uur
Zaterdag vanaf 10.00 uur tot 17.00 uur
E-mailadresklantenservice@alternate.nl
KvK-nummer24287108
BTW-nummerNL807111478B01

Openingstijden

Van maandag t/m vrijdag vanaf 09.00 uur tot 18.00 uur
Zaterdag vanaf 10.00 uur tot 17.00 uur

Social media

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Ervaring

Heb jij ervaring met Alternate.nl? Vertel het hieronder.



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Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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